VoIP or Voice
Over Internet Protocol is exploding
onto the scene. You’ll find hundreds
of companies getting into the market
of web conferencing …
Along with that, you’ll find that
“web conferencing” is rapidly becoming
the “new way to do business” on
the Internet. Again… the marketplace
is becoming very noisy with all
kinds of companies screaming “PICK
ME! PICK ME!”
Your
problem …
How
do you figure out which web conferencing
program works best
for you at the most affordable price?
Let’s
quickly cover a few things about
VoIP.
Most VoIP is single user to single
user, or at best … up to 5 users.
It is purely a voice application.
Some of the better known applications
are still “free” to use, while they
claim to be in “beta testing”.
There is VoIP which is “phone to
PC”, which again is single user
and for the most part… voice only.
These companies generally charge
a fee and may even have a special
external box you must rent or purchase
to make your phone work.
VoIP as a technology has been around
for a long time. Increased connection
speeds as well as computer power
has made it a usable technology
for the general public.
The
“New Kid” on the block is “Web Conferencing”.
This
technology is fueling the distance
e-learning, webinars, and online
“chat” services.
Things you need to know about “web
conferencing” or more importantly
the services and the software running
them are that most services are
created from a very few software
programs. That means the services
are leasing their software platforms
from huge companies in the marketplace.
They are generally locked in as
to styles, features, and pricing.
Additionally, the web conferencing
software commonly available today
is “cumbersome” and generally regarded
as a “bandwidth hog” making it quite
expensive if you want to have more
than a few dozen people attend a
conference.
The most common web conferencing
systems also use technology which
has been labeled “dangerous to use”
to the point that Microsoft has
issued a patch which turns off the
software. It’s referred to as “Active
X” and can be used to download all
kinds of virus’s, spyware, ad-ware,
etc.
Let’s
see where your needs lie so you
can make an intelligent informed
decision.
By answering the following questions,
you’ll easily determine which option
works best for you. This isn’t a
test … and no one but you will see
your answers.
About
your business …
What
kind of business do you own … off
line traditional, on line affiliate,
a service, your
own products … or network marketing.
What
methods do you currently use to
contact your prospects, and customers?
Telephone, e-mail, traditional mail
using postcards or direct mail pieces,
or some form of VoIP?
How
much travel time do you spend monthly
going to and from appointments,
meetings, conducting prospecting
sessions, doing trainings, and attending
professional
seminars.
How
many miles do you put on your car,
or in public transportation while
getting to all
of the above activities?
Do
you have employees or associates
who have to do the same kind of
traveling?
If so, how much?
About
your family and friends …
Is
your family spread out, requiring
long distance calls or travel?
Got
teenagers who hog your phone?
Got
kids in distant schools, or in the
military?
If
you wanted to get your whole family
together for a good old gab-fest
and share digital photos, how many
would be in your family and are
they local or long-distance to each
other?
Got
your answers jotted down somewhere?
Great,
let’s explore the options and costs
of using web conferencing software.
No matter what kind of business
you have, obtaining and using either
VoIP or web conferencing software
should be among your top priorities
for the rest of this year.
You can reduce your phone costs
(no long distance, including inbound
800 numbers)
You can expand your business significantly
without leaving your base of operations.
With web conferencing software you
can look “much bigger” than you
really are … Communicating with
prospects and customers in a professional
manner is your top priority. Some
VoIP and web conferencing programs
provide a more polished appearance
than others.
When you must contact companies
larger than you … web conferencing
software will level your playing
field by enabling you to present
a very professional cutting-edge
image.
When you work from home, VoIP and
web conferencing software enables
you to maintain a professional image.
When you are the large company,
using this cutting edge technology
positions you in
your industry as the leader.
With VoIP and/or web conferencing
software, you severely reduce or
eliminate long distance phone charges,
nearly all your e-mail communications,
and you can even re-think your traditional
direct mail pieces. With online
shopping becoming the “norm”, web
conferencing software can provide
your customer a very personal and
positive service.
Fuel
prices may dip in the short term.
However, they are expected to rise
in the long term (that’s over the
next 4 years). As fuel goes up,
so do labor costs.
Reducing unnecessary travel improves
your own productivity. Eliminating
1 hour a day
of travel time saves you 220 business
hours each year.
Time your employees spend getting
to and from meetings costs you in
multiple ways…
you pay labor, and all of the overhead
just for them to sit in a car and
get somewhere...
When you’re self-employed, and you
have to travel to an appointment,
if the other
person has “blown off” the appointment
… your time is wasted.
Calling your “field reps” into your
home office for a weekly meeting
costs you the
“multiple” of how many reps by how
much time …
When you send someone (or you )
to attend a seminar, your costs
are not only for that
seminar, but for the travel, the
lodging, the food, and entertainment.
Those are business
deductions, but wouldn’t it make
more sense not to incur the expense?
Family
time is precious
Most families today live over a
wide area. To have a reunion requires
over a year of
preparations …
There are actually families who
rent “tele-conferencing” services
just to have a gab-fest.
Some family members haven’t seen
each other in years. They don’t
even exchange
pictures since the costs of film,
processing and mail are so expensive.
For some families to get together
on holidays, they must drive long
distances or even
use public transportation … spend
long hours and exposing themselves
to the inherent
risks of holiday travel.
Did you know the US Telephone system
routinely crashes on Mother’s Day?
That’s
right … too many calls for the century
old system to handle.
What
can you do about these issues?
You
can use VoIP and talk one-to-one
or maybe one-to-five people.
You
can use web conferencing software
… but which one works for you?
At
the beginning of the report, we
said you’d be able to figure out
which conferencing
service is best for you.
Time
to lay the popular ones out for
you to examine …
If
you watch TV, you’ve seen WebEx
Here are their latest offerings
…
You can get a “pay-as-you-go” plan
for
.33
per minute/per participant.
You can get an “express” package
which allows you 5 seats and 200
minutes. You get a number of business
tool, including PowerPoint, file
sharing, duplexing, etc. The cost
is a
minimum of
$375/mo
billable in 3 month increments.
The traditional full program is
just under
$995
monthly with lots of bells and whistles
and still
5
seats and
500
hundred minutes.
WiredRed
had been in the web conferencing
business since 1998
Up to
5
users is
$2995
annually
Up to
10
users is
$4900
annually
Up to
25
users is
$9600
annually
Beyond that, you must call the company
for a price quote.
They claim to offer state-of-the-art
peer-to-peer communications which
are firewall
friendly and secure as well as unlimited
priority hotline support.
Convoq
has just announced (Oct 18, 2004)
the following new web conferencing
options
Conference room with up to
50
participants, unlimited number of
meetings for
$2995
per year.
For
100
participants you get the same deal
for
$4995
per year.
They also have a personal license
option of
$199.95
per year for a single room with
up to
25
participants … unlimited meetings.
And
others in the web conferencing business?
Breeze
by Macromedia is offering hassle
free meeting options …
You get up to
5
seats, and
5
“support calls” for
$375
a month, or …
You can “pay as you go” for
.32
per minute/per participant and
1
“support call”
Cata
has a “limited users” fee which
is much more reasonable …
For a one time setup fee of $19.95
you may have a 3 person room (that’s
you and two others) for a low price
of $69 per month.
They advertise other packages, however
the link was broken.
EBlvd
offers some interesting web conferencing
plans …
For $29.95 you can have unlimited
web and tele-conferencing with 2
other participants.
For 5 participants your cost is
$59.95 per month.
For 10 participants you’ll pay $99.95
per month.
Canfone
offers the following web conferencing
options ...
There you have it … 7 different
companies from among the hundreds,
if not thousands of web conferencing
companies all competing for your
attention and your business.
What if I told you there was something
far better available to you today.
And, what if I told you that you
could literally save hundreds if
not thousands of dollars a year
while still getting all the things
you really want in a conferencing
system.
Wait a minute … no one ever asked
you what features you really want!
Here’s a list … you check off the
things you feel are really important
to you, your business and your family
…
No
time restrictions. No
hidden charges of any kind. A
support team so if there’s a problem,
it’s fixed immediately, not 3 days
later. Voice
enabled … and very easy to use. Web
camera, so I can show off my face
and see my clients. Web
browser, so I can show pages to
the participants. White
board, where we can collaborate
on projects ( word documents, scripts,
files, etc) and then be able to
send (FTP) them as well as make
notes. PowerPoint
module so I can show professional
presentations to my colleagues. Phone
to PC so people who don’t have a
computer can communicate with me. PC
to phone so I can communicate with
people who don’t have a computer. The
ability to have more than one room
… perhaps several, one for business,
one for family, one for community
use, etc. No
advertising … I want the room to
look like my own business.
Oh,
and these features have to be available
at an affordable cost …
GlobalLiveTalk is the perfect solution!
For $50 a month, you get 1 Branded
Room with unlimited time usage.
Unlimited time usage in each room.
Fully voice enabled … duplexing
available for small groups at no
extra charge.
Web browser with a synchronous feature
so you can show web pages of your
choice.
White board, where you may share
applications.
PowerPoint presentation module for
your business presentations.
Moderator functions so you can see
who’s there, and allow/disallow
certain functions.
Web camera module for high speed
users.
Password protection for each room
if necessary.
Support Service … BY PHONE during
normal working hours, help desk
system is 24/7.
With many more features added regularly.
Are
you a personal web conferencing
software user?
Do you simply need a single room
to “do your thing”? Get the single
room option at just $50 a month.
You get all the great features,
voice enabled, web browser, white
board, PowerPoint, web camera, etc.
While the competition would have
you believe web conferencing software
is “mumbo-jumbo” and you are “server
dependent”, GlobalLiveTalk puts
you in control. The web conferencing
software is fully proprietary …
You
need something special?
No problem! Call the company, or
better yet, submit a request form
and you’ll get a quick answer from
the support team. Often changes
can be made with little problem
or cost.
A
closing word about support …
Careful research has revealed that
the greatest majority of support
questions have to do with “how to
set up” a system, and with questions
unrelated to the actual conferencing
software from most companies.
With that in mind, most companies
now limit the “support requests”
to a few at no charge and then an
additional fee for asking questions
and seeking assistance.
The better companies have created
a FAQ where you may query to see
if your question has been asked,
and answered before filing a support
request.
GlobalLiveTalk
has a help desk system where you
can obtain support, 24/7 anywhere
in the world.