VoIP or Voice Over
Internet Protocol is exploding onto the scene. You’ll find
hundreds of companies getting into the market of web
conferencing …
Along with that, you’ll find that “web conferencing” is rapidly
becoming the “new way to do
business” on the Internet. Again… the marketplace is becoming
very noisy with all kinds of companies screaming “PICK
ME! PICK ME!”
Your problem …
How
do you figure out which web conferencing program works best
for you at the most affordable price?
Let’s quickly cover
a few things about VoIP.
Most VoIP is single user to single user, or at best … up
to 5 users. It is purely a voice application. Some of the
better known applications are still “free” to use, while
they claim to be in “beta testing”.
There is VoIP which is “phone to PC”, which again is single
user and for the most part… voice only. These companies
generally charge a fee and may even have a special external
box you must rent or purchase to make your phone work.
VoIP as a technology has been around for a long time. Increased
connection speeds as well as computer power has made it
a usable technology for the general public.
The “New Kid” on the
block is “Web Conferencing”.
This technology is
fueling the distance e-learning, webinars, and online “chat”
services.
Things you need to know about “web conferencing” or more importantly
the services and the software running them are that most
services are created from a very few software programs.
That means the services are leasing their software platforms
from huge companies in the marketplace. They are generally
locked in as to styles, features, and pricing.
Additionally, the web conferencing software commonly available
today is “cumbersome” and generally regarded as a “bandwidth
hog” making it quite expensive if you want to have more
than a few dozen people attend a conference.
The most common web conferencing systems also use technology
which has been labeled “dangerous to use” to the point that
Microsoft has issued a patch which turns off the software.
It’s referred to as “Active X” and can be used to download
all kinds of virus’s, spyware, ad-ware, etc.
Let’s see where your
needs lie so you can make an intelligent informed decision.
By answering the following questions, you’ll easily determine
which option works best for you. This isn’t a test … and
no one but you will see your answers.
About your business
…
What kind of business
do you own … off line traditional, on line affiliate, a
service, your
own products … or network marketing.
What methods do you
currently use to contact your prospects, and customers?
Telephone,
e-mail, traditional mail using postcards or direct mail
pieces, or some form of VoIP?
How much travel time
do you spend monthly going to and from appointments,
meetings, conducting prospecting sessions, doing trainings,
and attending professional
seminars.
How many miles do
you put on your car, or in public transportation while getting
to all
of the above activities?
Do you have employees
or associates who have to do the same kind of traveling?
If so, how much?
About your family
and friends …
Is your family spread
out, requiring long distance calls or travel?
Got teenagers who
hog your phone?
Got kids in distant
schools, or in the military?
If you wanted to get
your whole family together for a good old gab-fest and share
digital photos,
how many would be in your family and are they local or long-distance
to each other?
Got
your answers jotted down somewhere?
Great, let’s explore
the options and costs of using web conferencing software.
No matter what kind of business you have, obtaining and
using either VoIP or web conferencing software should be among
your top priorities for the rest of this year.
You can reduce your phone costs (no long distance, including
inbound 800 numbers)
You can expand your business significantly without leaving
your base of operations.
With web conferencing software you can look “much bigger” than
you really are … Communicating with prospects and customers
in a professional manner is your top priority. Some VoIP
and web conferencing programs provide a more polished appearance
than others.
When you must contact companies larger than you …
web conferencing
software will level
your playing field by enabling you to present a very professional
cutting-edge image.
When you work from home, VoIP and web conferencing software
enables you to maintain a
professional image.
When you are the large company, using this cutting edge
technology positions you in
your industry as the leader.
With VoIP and/or web conferencing software, you severely reduce
or eliminate long distance
phone charges, nearly all your e-mail communications, and
you can even re-think your
traditional direct mail pieces. With online shopping becoming
the “norm”, web conferencing
software can provide your customer a very personal and positive
service.
Fuel prices may dip
in the short term. However, they are expected to rise in
the long
term (that’s over the next 4 years). As fuel goes up, so
do labor costs.
Reducing unnecessary travel improves your own productivity.
Eliminating 1 hour a day
of travel time saves you 220 business hours each year.
Time your employees spend getting to and from meetings costs
you in multiple ways…
you pay labor, and all of the overhead just for them to
sit in a car and get somewhere...
When you’re self-employed, and you have to travel to an
appointment, if the other
person has “blown off” the appointment … your time is wasted.
Calling your “field reps” into your home office for a weekly
meeting costs you the
“multiple” of how many reps by how much time …
When you send someone (or you ) to attend a seminar, your
costs are not only for that
seminar, but for the travel, the lodging, the food, and
entertainment. Those are business
deductions, but wouldn’t it make more sense not to incur
the expense?
Family time is precious
Most families today live over a wide area. To have a reunion
requires over a year of
preparations …
There are actually families who rent “tele-conferencing”
services just to have a gab-fest.
Some family members haven’t seen each other in years. They
don’t even exchange
pictures since the costs of film, processing and mail are
so expensive.
For some families to get together on holidays, they must
drive long distances or even
use public transportation … spend long hours and exposing
themselves to the inherent
risks of holiday travel.
Did you know the US Telephone system routinely crashes on
Mother’s Day? That’s
right … too many calls for the century old system to handle.
What can you do about
these issues?
You can use VoIP and
talk one-to-one or maybe one-to-five people.
You can use web conferencing
software … but which one works for you?
At the beginning of
the report, we said you’d be able to figure out which conferencing
service is best for you.
Time to lay the popular
ones out for you to examine …
If you watch TV, you’ve
seen WebEx
Here are their latest offerings …
You can get a “pay-as-you-go” plan for
.33
per minute/per participant.
You can get an “express” package which allows you 5 seats
and 200 minutes. You get a
number of business tool, including PowerPoint, file sharing,
duplexing, etc. The cost is a
minimum of $375/mo
billable in 3 month increments.
The traditional full program is just under
$995
monthly with lots of bells and whistles and still
5
seats and 500
hundred minutes.
WiredRed had been
in the web conferencing business since 1998
Up to 5
users is $2995
annually
Up to 10
users is $4900
annually
Up to 25
users is $9600
annually
Beyond that, you must call the company for a price quote.
They claim to offer state-of-the-art peer-to-peer communications
which are firewall
friendly and secure as well as unlimited priority hotline
support.
Convoq has just announced
(Oct 18, 2004) the following new web conferencing options
Conference room with up to
50
participants, unlimited number of meetings for
$2995
per year.
For 100
participants you get the same deal for
$4995
per year.
They also have a personal license option of
$199.95
per year for a single room with up to
25
participants … unlimited meetings.
And others in the
web conferencing business?
Breeze by Macromedia
is offering hassle free meeting options …
You get up to 5
seats, and 5
“support calls” for
$375
a month, or …
You can “pay as you go” for
.32
per minute/per participant and
1
“support call”
Cata has a “limited
users” fee which is much more reasonable …
For a one time setup fee of $19.95 you may have a 3 person
room (that’s you and two others) for a low price of $69
per month.
They advertise other packages, however the link was broken.
EBlvd offers some
interesting web conferencing plans …
For $29.95 you can have unlimited web and tele-conferencing
with 2 other participants.
For 5 participants your cost is $59.95 per month.
For 10 participants you’ll pay $99.95 per month.
Canfone offers the
following web conferencing options ...
There you have it … 7 different companies from among the
hundreds, if not thousands of web conferencing companies all
competing for your attention and your business.
What if I told you there was something far better available
to you today. And, what if I told you that you could literally
save hundreds if not thousands of dollars a year while still
getting all the things you really want in a conferencing
system.
Wait a minute … no one ever asked you what features you
really want!
Here’s a list … you check off the things you feel are really
important to you, your business and your family …
No
time restrictions. No
hidden charges of any kind. A
support team so if there’s a problem, it’s fixed immediately,
not 3 days later. Voice
enabled … and very easy to use. Web
camera, so I can show off my face and see my clients. Web
browser, so I can show pages to the participants. White
board, where we can collaborate on projects ( word documents,
scripts, files, etc) and then be able to send (FTP) them
as well as make notes. PowerPoint
module so I can show professional presentations to my colleagues. Phone
to PC so people who don’t have a computer can communicate
with me. PC
to phone so I can communicate with people who don’t have
a computer. The
ability to have more than one room … perhaps several, one
for business, one for family, one for community use, etc. No
advertising … I want the room to look like my own business.
Oh, and these features
have to be available at an affordable cost …
GlobalLiveTalk is the perfect solution!
For $200 a month, you get 5 Branded Rooms with
unlimited time usage.
For $40
a month, you get 1 Non-Branded Room with unlimited time usage.
Unlimited time usage in each room.
Fully voice enabled … duplexing available for small groups
at no extra charge.
Web browser with a synchronous feature so you can show web
pages of your choice.
White board, where you may share applications.
PowerPoint presentation module for your business presentations.
Moderator functions so you can see who’s there,
and allow/disallow certain functions.
Web camera module for high speed users.
Password protection for each room if necessary.
Support Service … BY PHONE during normal working hours,
help desk system is 24/7.
With many more features added regularly.
Are you a personal
web conferencing software user?
Do you simply need a single room to “do your thing”? Get
the single room option at just $40 a month. You get
all the great features, voice enabled, web browser, white
board, PowerPoint, web camera, etc.
While the competition would have you believe web conferencing
software is “mumbo-jumbo” and you are “server dependent”, GlobalLiveTalk puts you in control. The
web conferencing software is
fully proprietary …
You need something
special?
No problem! Call the company, or better yet, submit a request
form and you’ll get a quick answer from the support team.
Often changes can be made with little problem or cost.
A closing word about
support …
Careful research has revealed that the greatest majority
of support questions have to do with “how to set up” a system,
and with questions unrelated to the actual conferencing
software from most companies.
With that in mind, most companies now limit the “support
requests” to a few at no charge and then an additional fee
for asking questions and seeking assistance.
The better companies have created a FAQ where you may query
to see if your question has been asked, and answered before
filing a support request.
GlobalLiveTalk has a
help desk system where you can obtain support, 24/7 anywhere in the world.