Click on the relevant topic of interest to learn more details of using the web conferencing. Many options are only available to the owner or moderator of the room and may be 'grayed' out or simply not visible. The owner of the web conferencing room has several options to enable and disable certain functions to suit their individual requirements. Functions that are usually moderator only are highlighted in red.

Remember this information is under the Help Menu in the Web Conferencing Software.

WEB CONFERENCING - USER INTERFACE:

Web Conferencing: File Menu - Log In, Log Out, Status, Organize Rooms, Exit, Options

Web Conferencing: Member Menu - Stop speaking, Reject, Ban, Send a file, Send a file to All, Request Desktop Sharing, One-To-One Chat

Web Conferencing: Browser Menu - Favorites, Back, Forward, Stop, Refresh, Home Page, Clear History

Web Conferencing: Moderator Modes - Presentation Modes must be set to use the whiteboard option below. These are only visible if your are logged in as a moderator. Continuous Talk Now Box.

Web Conferencing: Chat Menu - Clear for all, Copy, Select all, Save as, Print, Options

Web Conferencing: Web Cam Menu - Clear for all, Copy, Select all, Save as, Print, Options

Web Conferencing: View Menu - Status Bar Toggle On/Off

Web Conferencing: Help Menu - Contents and Index, Home page, About

Web Conferencing: Whiteboard Menu- Pencil, Line, Rectangle, Ellipse, Text, Select area, Move selected area, Eraser, Pen Style, Brush Style, Font Style, Clear paper, Copy to Clipboard, Open, Save as

Web Conferencing: Video Live Show - Moderator webcam is shown in the browser window.

Web Conferencing: Miscellaneous - Other options and forthcoming add on modules

Web Conferencing: Questions & Answers - Questions and Answers section (Example: Firewall Port Settings)

WEB CONFERENCING - USER INTERFACE

Web Conferencing - File Menu:

Log in - When logging into a web conferencing room shown in the image below,
you are entering the room as a guest. Not as a moderator. To
enter the room as a moderator place a check in the box next to
"I want to login as a moderator ...".

Log in - When logging into a web conferencing room shown
in the image below, you are entering the room as a moderator.
Note: Cut & Paste the Moderator Password supplied to you in
the password area.

Log In - Left click to log back into the conference room after using the logout option.
Log Out - Left click to log out of the conference without actually closing the software down altogether.
Status - Also you can Right click on your name to set your status in the room.

Organize Rooms - Left click to arrange or delete rooms.

Exit - Left click to exit the conference software completely.
Options - Left click to open the options menu dialogue box. There are five tabbed boxes called 'General Settings', Information Settings', 'Sounds Settings', 'Hot Keys' and 'Proxy Settings'. Left click on the relevant tab to see each dialogue box. Remember you must be logged out to change the General Tab.

Under the General Settings Tab - The first box is where your screen name is input. Screen names can be up to 64 characters in length. The next box is where your moderator password is input if you have one. This can be up to 32 characters in length. In the next section, place a tick in the box if you wish to be automatically re-connected to the main server if you lose your connection at any time. The final option allows you to modify your Internet options.

Under Information Settings Tab - Here you can fill out a user profile and conference configurations. The top two boxes allow you to input your first and last name, the box below is where you can input your regular contact e-mail address. Below that you can type in the URL for your main website if you have one. It is also possible to add a logo in bitmap form. left click on the button to the right of the input box to browse to the location of your image. The large box at the bottom allows for the addition of a brief description to explain your business and introduce yourself. Finally, at the bottom is a check box, placing a tick in this box will allow other users of the room to view these details by using the View details option from the Members Menu.

Under Sounds Settings Tab - Here you can choose to enable or disable any of the sounds you hear in the software, such as the sound for when someone enters or leaves the room. All the sounds shown in the list you see here, can be enabled or disabled using the check box.

Under Hot Keys Tab - Here you can the change your hot key/talk button to what ever Function key you like.
Under Proxy Settings Tab - Here you can setup your proxy server settings, if you are using a proxy server.

Web Conferencing - Members Menu:

Right click on a members name in the list of members to get this box to appear.

These options are only available if you are the moderator of the web conferencing room.

Stop Speaking - Left click to prevent selected member speaking in the room.
Reject - Left click to remove selected member from the room temporarily.
Ban - Left click to remove selected member from the room permanently or until you remove the ban.

Send a file - Left click to send a file to the selected member in the room.
Send a file To all - Left click to send a file to all the members in the room.

Web Conferencing - Browser Menu:

The browser operates in much the same way as Internet Explorer. Note that when you view or change pages in the browser window, only you will see the changes you make. The exception to this is when a moderator uses the synchronize option, in which case the browser content will change for everyone in the room and display the same page that is currently in the moderators browser window.
Favorites - Left click to add the current web page URL to your favorites list.
Back - Left click to return to previous web page in the browser window.
Forward - Left click to go to next web page in the browser window.
Stop - Left click to interrupt and stop the browser when finding a web page.
Refresh - Left click to refresh a web page in the browser window.
Home Page - Left click to return to the home page set by the rooms owner.
Clear History - Left click to clear the address bar history.

Synchronize - Click on synchronize for the current web page so that it shows in the browser window for all members in the room. If a new member enters the room after you have synchronized the page, you will normally have to click on this again so that the new member sees the new page.

Web Conferencing - Moderator Modes:

Click on the check box to set the TALK NOW to continuous mode.
Uncheck the box to allow others in the room to speak.

Click on the down arrow next to the SYNCHRONIZE↓ for the second Moderator Menu.

Video Live Show Mode - This menu offers the 'Video Live Show' selecting this mode the moderator webcam is shown in the browser, in large format.
(Optionally you can Live Video Stream up to 100 people in your conference room)

Remember you must use the Moderator Password when you login or these features are turned off.


Start Recording button can be used to record the conference and saved as an MP3 file.
Follow me Mode - Left click to show the contents of the main area to all members in the room. (Address Bar, Private Message and General Message are available)
Soft Presentation Mode - Left click to show the contents of the main area to all members in the room. (Address Bar/Is Hidden, Private Message and General Message are available)
Medium Presentation Mode - Left click to show the contents of the main area to all members in the room. (Address Bar, Private Message and General Message are Hidden)
Hard Presentation Mode - Left click to show the contents of the main area to all members in the room.
(The Hard Presentation Mode uses the Full Conference Room)
Desktop Sharing Mode - Left click to show the moderator's desktop to all members in the room. (This will allow from 1-25 people to view your desktop or an additional 75 more is available for an added cost)
Drawing - Is a whiteboard control to turn on the drawing tools, if you are in any mode but Standard Mode.  Note: You must set the address bar to: about:blank
This will clear the browser and give you a blank screen. View here
Then you will see the Whiteboard Menu Controls.
Remember: Use Synchronize button for everyone else in the room.

Clear Browser - Clears all content in the browser window and gives you a blank white screen that you can use with the whiteboard drawing tools.

Web Conferencing - Text Chat Menu:

From the chat menu you can configure the settings for the text chat area.

Clear For All - Left click to clear the contents of the text chat main area.
Save As - Left click to save the contents of the text chat area to your hard drive.

Options - Left click to open the main text chat area options dialogue box. Here you can select the font style for the text chat area and the colors you wish to have for text and background. Below this there are 4 check boxes, select the options you require by left clicking the box and checking it with a tick. When you have finished making selections click OK to confirm.

Date and time stamps - Check the relevant box to display date, time or both each time you enter text in the chat area.

New window for private message - When this is selected and you get a private message from someone, the message will open in a separate window.

Show hint if form is minimized - When this is selected and you have the conference room minimized on your desktop, you will get a small pop-up from the task bar when someone types something in the room. This is useful if you are busy doing multiple tasks but want to keep an eye on when there is something being typed in the text chat area.

Web Conferencing - Web Cam Menu:

From the Web Cam menu you can configure the settings for the web cam feature, also enable or disable the web cam. chat area. Also to keep the voice quality clear and crisp the web cam will turn off once a room has more than 25 people in it.

When you have a web cam connected to your PC and you have this option enabled, you will be able to view the web cam image of the person currently speaking in the room. The person currently speaking will appear at the bottom of the members list and have a small speaker icon to the left of their name. Anyone who tries to speak at the same time will be placed in a queue and their names will appear in order below the current speaker. Your place in the queue is also denoted by a number on the speaker icon next to your name.

Web Conferencing - View Menu:

From the view menu you can select if you want the Status bar visible or not.

Web Conferencing - Help Menu:

Contents and Index - Left click to access the help manuals.
Home Page - Left click to return to the browser home page.
About - About this software.

Web Conferencing - Whiteboard Menu:

To use the whiteboard you must set your presentation mode to:
"Follow me" or "Soft Presentation" or "Medium Presentation" or "Hard Presentation"
Click on the far top left image on the address bar and the menu below will appear, by clicking the image again the toolbar will disappear.
Remember you must be logged in as the moderator!
Use a right mouse click and a pop-up menu will appear, or use the Whiteboard on the main menu.

The contents of the whiteboard can be seen by left clicking on the whiteboard tab in the main work area. All members in the room will be able to see the results of another member using the whiteboard. Below are the main options that you have available when using the whiteboard, plus a brief description of how each option works.

Pencil - Left click to select pencil mode. When selected hold down left mouse button to draw and let go to stop.
Line - Left click to select line mode. When selected hold down left mouse button where you wish to begin the line and move the mouse pointer to where you wish to end the line, then let go.
Rectangle - Left click to select rectangle mode. When selected hold down left mouse button to set one corner of the rectangle, then move the mouse pointer to set adjacent corner position, then let go.
Rounded Rectangle - Left click to select rounded rectangle mode. When selected hold down left mouse button to set one corner of the rectangle, then move the mouse pointer to set adjacent corner position, then let go.
Ellipse - Left click to select ellipse mode. Works similarly to rectangle mode to create an ellipse of required size and shape.
Text - Left click to select text mode. When selected, move mouse pointer to where you wish to insert text and begin typing. Text will appear in the format selected using font style option.
Eraser - Left click to select eraser mode. Left click and hold the mouse button to erase anything drawn on the whiteboard by moving the mouse pointer over the area you wish to erase, then let go.
Pen Style - Left click to select pen mode. From the dialogue box you can change the style of the pen you use.
Brush Style - Left click to select brush mode. From the dialogue box you can change the style of the brush you use.
Font Style - Left click to change font style. From the dialogue box you can change the size and style of font used in text mode.
Clear drawn objects - Left click to clear the whiteboard completely.
Copy To Clipboard - Left click to save the current whiteboard contents to the clipboard.
Save As - Left click to save the contents of the clipboard on your hard drive for later use (jpeg) format - image file.
Open Page - Click the left arrow next to the address bar to open a previously saved
whiteboard contents file. Simply cut and paste your link into the address bar and click the
left arrow to load the file. Example of a file contained on your local drive:
C:\Documents and Settings\Your Name\My Documents\My Pictures\Your File Name.jpeg
Use the Desktop Sharing Mode and your audience will be able to view the same.
Otherwise publish the file to your web site and paste the link in the address bar.

Web Conferencing - Miscellaneous:

Status Bar - The status bar shows information about the current status of the room and your internet connection.

Request Desktop Sharing - This allows you to integrate a PowerPoint presentation into the conference room.

Phone to PC - It is intended that a further module will be added to allow phone to PC and PC to phone connectivity.

Full Duplex - This allows small groups of people to all be able to speak at the same time. For those with a reasonable specification of PC and a fast connection, multiple web cams may also be possible.

Web Conferencing - Questions & Answers:

Q. What ports does the conference program use, so I can configure my firewall?

A. PORT #1 32768 PORT #2 32769

Q. What operating systems are supported for The Conference Software?

A. From  Windows 98 SE thru Windows Vista, Windows 98 first edition is not supported.

Q. Error, The Audio/Video conference software was not installed properly. Please launch the installation process again.

A. Remove all instances of The Conference Software from your PC including add/remove programs and Reinstall software.

Q. Getting this error message trying to connect to conference room. !ROOMS SERVER WAS NOT FOUND

A. This could be caused by different things, like server maintenance, upgrades and more and is just a temp problem.

Q. I get an error message indicating it was not possible to enter or create a second room.

A. Close down all open conference rooms, then start to open a room, but do not enter the room, click cancel, then click file, options, and check the box to allow multiple rooms, then you will be all set.

Q. Does The Conference software support MAC, computers?

A. Currently it supports windows only, a Mac and Linux version will hopefully come in 6 to 9 months.

Q. When I attempt to use my download link for my room, I get the following message within the frame in my admin area This object has been blocked. If I use my link from an external browser page, I get a 403 forbidden message.

A. This could only come from a firewall or internet security issue on your PC.

Q. I'm wondering if it is possible to remove the address bar in the backend configuration, so that only the moderator can use the address bar if required. In this way people who come in are restricted completely to what we allow them to see/link to.

A. If you have someone log into your room with you...as a moderator go on soft presentation mode and you will see the browser bar will disappear for your guest.

Q. In order to be able to show a movie through the room, what format do I have to upload? (avi, mpeg, wav...) And once it is uploaded, what do I have to type in the url address bar so as to view that movie?

A. You would have to embed this movie in a webpage then simply pull that website up in The Conference Software. Any format that would normally play in Internet Explorer should work. Don't forget, not everyone has ALL plug-ins...
 
Q. Error Title Bar Says: Conference, V4.1 Message Says: Access violation at address 00543CD9 in module 'conference.dll'. Read of address 000000C.

A. Try uninstalling, downloading a fresh copy and re-installing the software. If you are still getting this error, please give us full specs on the PC you are using (speed, OS, network, internet connection, etc ...)

Web Conferencing Software User's Manual Overview